Privacy policy

Miller Optical is a fiber optic splicing, testing, tracing, and emergency repair contractor working for internet service providers and utility contractors. This website is operated by Miller Optical.

You can reach us at 2911 Enterprise Ave, Suite C, Hastings, MN 55033, by phone at (651) 273-3065, or by email at joel@thisismoxi.com.

We collect only the information you choose to give us. When you submit a contact or service inquiry form on this site, we ask for your name, your company, an email address, a phone number, and a description of what you need.

If you call us instead, we collect whatever you tell us on the call and any notes we take about the job.

We do not ask for sensitive personal information through this website. Please do not send payment card numbers, account credentials, or similar details through a web form.

We use what you send us to respond to your service and contract inquiries. That is the reason we collect it. In practice that means we use it to:

Cookies are small files a website stores in your browser. This site uses them for two things: keeping the site working as you move between pages, and understanding in aggregate how the site gets used.

At launch this site will use Google Analytics 4 to measure traffic in aggregate, meaning which pages get visited, roughly where visitors come from, and which pages lead to an inquiry. Analytics shows us patterns across all visitors. We do not use it to work out who you are personally.

The consent banner on this site records your choice about analytics cookies. You can also clear or block cookies in your browser settings at any time, and the site will still work.

If we add other measurement or advertising tools later, we will update this policy to name them.

We rely on a small number of outside providers to run this website and our business. Each one only receives what it needs to do its job:

We do not sell your personal information. We do not rent it, trade it, or hand it to anyone else for their own marketing.

Outside the providers listed above, the only situations where we would share what you send us are:

We keep inquiry records for as long as they are useful, then we clear them out. In plain terms: an inquiry that never turned into a project gets deleted once it is clearly stale.

Records tied to work we actually performed are kept longer, because we may need them for project history, for a dispute, or for tax and accounting reasons.

We take reasonable steps to protect what you send us, including serving this entire site over an encrypted connection.

No method of sending information over the internet is completely secure, so we cannot promise absolute security. If something arrives that looks sensitive, we would rather you called us instead.

If we change this policy we will update the effective date at the top of this page. If a change is significant, we will make that obvious rather than quietly editing the text.

If you have a question about this policy, or you want to know what information we hold about you, email us at joel@thisismoxi.com, call (651) 273-3065, or write to us at 2911 Enterprise Ave, Suite C, Hastings, MN 55033. We will get back to you as quickly as we reasonably can.